Elder Manage Care Privacy Policy
Introduction:
Elder Manage Care ("us," "we," or "our") is committed to protecting the privacy of our clients' personal information. This Privacy Policy describes how we collect, use, disclose your personal information in connection with our services. This Privacy Policy applies to all individuals who interact with our services, including clients, their families, caregivers, and visitors to our website.
Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, address, phone number, email address
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Health Information: Medical history, diagnosis, medications, treatment plans, cognitive function details, if applicable.
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Financial Information: Payment information, insurance details
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Demographic Information: Age, gender, ethnicity
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Other Information: Information you provide to us through surveys, feedback forms, or other communications
How We Use Your Information
We may use your personal information for the following purposes:
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To provide and personalize our services: We use your information to tailor our in-home care services, including cognitive stimulation activities, to your individual needs and preferences.
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To communicate with you: We may use your information to contact you about your care plan, schedule appointments, provide updates, and respond to your inquiries.
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To improve our services: We may use your information to analyze trends, evaluate the effectiveness of our services, and develop new offerings.
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To comply with legal obligations: We may disclose your information as required by law, regulation, or legal process.
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To protect our rights and interests: We may disclose your information to protect our rights or property, or prevent fraud or illegal activity.
Disclosure of Your Information
We may disclose your personal information to the following third parties:
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Caregivers: We may share your information with caregivers who provide services to you.
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Healthcare Providers: We may share your health information with your doctor or other healthcare providers involved in your care, if coordination is requested.
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Family Members: We may share your information with your family members, as authorized by you or as required by law.
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Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as billing companies, technology vendors, social prescribing or requested outside activities.
Data Security
We implement appropriate measures to safeguard your personal information from unauthorized access. We regularly review and update our security practices to ensure the confidentiality and integrity of your information.
Your Rights
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Right to Access: You have the right to request access to your personal information that we hold.
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Right to Correction: You have the right to request that we correct any inaccuracies in your personal information.
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Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Emily@ElderManageCare.com